Values

People

We are a people-centered organisation. This is why we have been able to create a successful team where we can delegate responsibility, and this way avoid becoming "indispensable."

Communication. We generate credibility through clear, direct and transparent communication.

When it comes to participating and collaborating. We participate, share and celebrate achievements with our colleagues and with others.

We know and consider that others are unique and we put ourselves in their place.

We respect others' space and time, and we do not interfere without a prior request.

We pay attention. We stand out due to the quality and agility of our direct attention, listening and responding actively and positively.

We comply with the established commitment.

We are always accessible and available, including the offer of our support and cooperation when necessary.

Commitment

We accept full responsibility for our actions and our decisions, even if we sometimes make mistakes.

We are aligned. We set out goals and draw up action plans coherently, aligned with those of the company and GCO, adapting to the priorities and strategy set out.

We take care to learn about the company and make the company and GCO known, its culture, idiosyncrasy, vision, principles, reasons, etc., declaring our alignment with them.

We take responsibility. We deal with and take care of difficult situations, we face up to problems and claims, etc.

We cooperate in defending the interests of everyone, the company and GCO.

We care about adding value to what we do, not simply conforming to the established criteria.

Cost consciousness

We get more by using less because we are efficient. We aim for simplicity by streamlining our processes.

We control and consider the costs in order to balance them with profit, optimising resources as much as possible under the motto no more or less than necessary.

We manage efficiently, ensuring prior planning, organising the appropriate resources and creating processes for execution, monitoring and control.

We simplify things. We avoid ostentation and waste, adjusting resources to the needs and objectives set.

We choose the simplest solutions, avoiding the unnecessary and balancing costs and profit.

We document, simplify and clarify processes, procedures and responsibilities, and thus increase their effectiveness.

Long-term vision

Our decisions are future and successor-focused, as we are well aware that the company will be transferred to a new generation of ownership. Thanks to this business philosophy, the company is where it is today.

We have far-ranging vision. 

We analyse and learn the context and activity, anticipating and foreseeing the expected changes and developments.

We make decisions taking reasonable, duly justified and controlled risks, with expectations of a positive impact in the medium and long term.

We search for and enquire about useful information, by any means, channel or source, analysing and considering it before making a decision.

We are open and flexible. We keep an open mind in the face of new scenarios and contexts, reformulating our positions and criteria in the face of evidence.

We pay attention to identifying opportunities and reacting quickly to them.

We work hard and perseveringly to overcome difficulties, showing resilience and sparing no effort, nor falling into discouragement.

Self-criticism

Our aim is to continuously improve our performance and this is the basis for the successful development of our organisation. Achieving our goals motivates us to constantly set ourselves more.

We analyse ourselves. We constantly review and monitor our activity and our results, to detect possible errors and inefficiencies and correct them in time.

We analyse our actions, decisions and reactions, in a conscious, systematic and practical way, drawing conclusions and setting ourselves objectives for change or improvement.

We are complete. We inform you with professionalism and rigour, seeking to provide an aseptic, objective and impartial view of the issues, especially in regard to our own responsibilities.

We value and appreciate criticism as an opportunity for learning and development.

We avoid excuses, justifications, projection or diversion of responsibilities, focusing on facts and problems in the most objective and applied way possible.

Innovation

We approach business from a different angle, which helps us to successfully achieve the ambitious challenges we set ourselves.

We are improving. We question what has been established, not conforming to standard results and seeking alternatives for improvement or development.

We take part and cooperate by promoting a participatory environment, providing suggestions for improvement.

We spare no effort and try to leave our comfort zone in order to address new challenges in the interest of improvement and permanent development.

We are changing. We influence, explain, participate and generate commitment in people during the processes of change, uniting efforts and transmitting positivity and challenge to the rest of the team.

We identify opportunities, taking on the necessary changes with receptiveness, positivity and proactivity.