Press room

Occident activates special measures to support those affected by wildfires

"The company's priority is to remain by its policyholders' side at all times, and it is extending its support to everyone affected.\n\n The insurer has assigned a specialised team of loss adjusters and claims handlers to speed up the processing of claims and is providing telephone assistance to answer any questions."

Occident has launched a special support programme to strengthen the assistance and service provided to those affected by wildfires in various parts of the country. These wildfires, which have led to a national emergency being declared in the Community of Madrid and the provinces of Ávila and Toledo, have destroyed more than 77,000 hectares.

To this end, a specialised team of claims handlers and loss adjusters has been assigned to speed up the process of opening and handling claims arising from the fires. Similarly, the company is contacting all affected customers through their usual insurance intermediary and has strengthened its other contact channels to respond to any queries:

  • Occident freephone number: 900 110 200
  • WhatsApp: 917 83 83 83

Contact for press and media

Jone Paredes

Jone Paredes

comunicacion@gco.com