Occident sets up a special unit to provide support to those affected by Storm Laurence

"The insurance company is offering its customers telephone support to resolve queries about the effects of the torrential rain and flooding."

Occident has set up a special unit to reinforce the support and response given to insured parties affected by Storm Laurence. This meteorological phenomenon has affected Murcia and Andalusia in particular, where heavy rains have caused the overflow of several rivers.

Flooding is a compensable event covered by the Insurance Compensation Consortium (CCS). The CCS is a public body that is financed by a small amount included in the price of any insurance policy and which is deposited in a guarantee fund intended to cover extraordinary risks among all insured persons in Spain.

Those affected by flooding can file their insurance claim through the Consortium website: www.consorseguros.es or by calling this freephone number: 900 222 665.

Occident provides support and assistance against the storm

Likewise, Occident customers have access to telephone support to submit their inquiries and report claims related to the storm through the following phone number:

• Occident freephone number: 900 110 200

In this regard, policyholders are reminded that they can avail themselves of the personalised guidance of their insurance agent, who will assist with all procedures related to the impact of the storm.

Occident has reinforced its network of insurance appraisers to assess the damage caused by the storm in the affected areas. In addition, in areas that are difficult to access, the customer is offered the possibility of obtaining a remote assessment, better known as video appraisal.